CRM (Customer Relationship Manager)
Centrium main feature is the CRM (customer relationship manager), this feature allows a company to hold all her clients in one centralized location, the customer listing will go with him to wherever he goes, if it is within the system or in the website, accessible to him from the internet.
the CRM features several advanced options like full customer profile information, direct e-mailing marketing, notification updates, SMS (soon) and more.
Every customer’s reservation is kept related to one “customer profile” allowing us to locate all of a specific customer booking.
The customer information is kept on the system, full details apply, for example: personal information, administrative information etc. where the customer is one entity in the system, Centrium keeps the travelers information separated from the customer entity allowing the company to contact specific customers or specific travelers.