Client Communication

Centrium is equipped with an e-mail storage server, any booking inquiry received from the customer via e-mail can be forwarded to the system, the system will then store the e-mail, with the attachments in the Centrium storage, making that e-mail accessible for all users with access to the bookings and stored in the system forever.

From each reservation, you can print out or e-mail a special reservation, e-ticket, itinerary information, quote or whatever you decide, in the administrations part, you will control what your users are able to send to the customer or agent, format the e-mail with special headers, footers and more (for example, promotions) therefore unifying the branded e-mail, fax or print out coming out from the system so you know your company brand is not affected by a not updated “template” that one of your employees got on his computer.